Applicants who are facing “Sassa status check failed due to authentication” error, don’t worry because we have a solution for you. There are many reasons behind this notification message and you will get to know about it in this post. When you do a Sassa status check online, you get this response, and it also has a solution.
Sasa offers many types of grants and one of them is the R350 SRD grant. However, if there are some errors in your application, you will get the same SMS error in all Sasa allowances. If you are a recipient of Social Security Distress Relief, you should not feel hopeless. Grant applications must be approved by the Department of Home Affairs (South Africa) before the SRD R350 grant is issued to applicants.
Let’s find out what this SMS error means and how you can get rid of it. Also, see what examples of applications are broken and how to improve them.
What is Sassa Status Check Failed? What is Identity Verification Failed?
SASA (South Africa Social Security Agency) uses a variety of methods to verify applicant details. It also uses the Ministry of Internal Affairs to match the data of all recipients. SASA may match the personal information of all applicants to verify their details with the Home Office.
If there is a mistake in the personal information the applicant has provided, you will receive the error “Sassa Status Check Failed” or “Identity Verification Failed”. So it means that there is a mistake on the part of the recipient, such as a typo in the name, surname, ID number or phone number. Therefore, you may need to correct your information and then reapply for the grant.
You can also check why your status is pending when applying for an SRD grant online.
What is the Solution for Sassa Identity Verification Failed?
No need to worry as there is an easy solution for “status check failed or authentication failed” statuses. If you think there is a mistake in your application, you can appeal for reconsideration.
How to Appeal for Reconsideration?
Follow these steps to make an appeal for your SRD grant application.
- Visit the official website https://srd.dsd.gov.za.
- Provide your ID number.
- Enter your phone number.
- Click on submit to appeal for your grant payment.
Your application request has now been submitted and you should check your status regularly to know if your Sassa Grant has been paid.