Sassa Status Check

SASSA operates under the African Department of Social Development. Its main job is to get social grants to those who really need them senior citizens, people with disabilities, the unemployed and children in need.

That’s where the Government of South Africa comes in. During the COVID-19 pandemic, they offered SASSA status verification for up to six months to people who are currently unemployed and have no other income coming in. That includes UIF social grants, for example. The goal is to reduce poverty.

SASSA Status Check Online

1. To SASSA Status Check you need to enter your South African ID in the selected “ID Number” section.
2. Enter your cell phone number in the selected “Phone Number” section that is used to submit your grant application.
3. Click on “Check Status” button to send your request to SASSA Database.
4. SASSA Status Check system will display the month for which your grant has been approved and display it with your App ID.

With your online status, you’ll be able to see when your grant payments are due this month and stay up to date on your eligibility for the social assistance grant and that R350 application. Below, you’ll find the result of your status check.

SASSA Payment Status Check April 2025

It is important for SASSA applicants to check the payment status for each month to be able to collect the grant money on the scheduled payday.

For a complete view of SASSA Payment Dates April 2025 you can refer to the table below to check your monthly grant paydays to collect your money.

SASSA Grants	April 2025 Payment Dates
SASSA R350 Grant / SRD R370	Starts from Friday 25 April 2025 to Wednesday 30 April 2025
Old Age Grant (older person pension)	Wednesday, April 2, 2025
War Veterans Grant	Wednesday, April 2, 2025
Disability Grant	Thursday, April 3, 2025
Care Dependency Grant	Thursday, April 3, 2025
Child Support Grant	Friday, April 4, 2025
Foster Child Grant	Friday, April 4, 2025

SASSA grant dates play a crucial role in providing essential financial support to individuals reliant on social relief. These grants help ensure stability and meet the basic needs of vulnerable populations.

To streamline the distribution process, the grants are divided into categories such as Older Persons, Disability, and Children’s Grants. This structured approach minimizes conflicts and ensures funds reach the intended recipients efficiently.

Sassa Status Pending

SASSA Payment Dates for 2024/2025

For April 2025, the new schedule is updated for all SASSA grant dates (SRD and Social Grants).

Grant Month	Old Age Grant	Disability Grant	Childrens Grant	SASSA R350/ R370 SRD Grant
January 2025	03/01/2025	06/01/2025	07/01/2025	27/01/2025 to 31/01/2025
February 2025	04/02/2025	05/02/2025	06/02/2025	24/02/2025 to 28/02/2025
March 2025	04/03/2025	05/03/2025	06/03/2025	25/03/2025 to 31/03/2025
April 2025	02/04/2025	03/04/2025	04/04/2025	25/04/2025 to 30/04/2025

SASSA SRD Payments Dates Check

SASSA payment dates are generally the same, but may vary depending on certain situations.

How to Find if Your SASSA R350 Application is Approved or not?

There are several methods to determine whether your SASSA funding application is approved or not.

Simply visit any of your preferred web browsers and open the website to check SASSA SRD status in a few easy steps: https://srd-sassa-gov.co.za/.

• Just enter your ID number and then your mobile phone number. Always remember to use the same mobile phone number that you used when applying for the SRD grant.
• Click on the “SASSA Status Check” button below and you will receive the SMS with the OTP (One Time Password) on your mobile phone. Enter it and simply get the status of your application.

WhatsApp Number to Check Sassa Status

• The official WhatsApp number to check the status of your SRD is: 082 046 8553
• Send a message to this number using the WhatsApp app.
• In the message, you must send your full name (correctly spelled) and your South African ID number. To send the message, use the same WhatsApp app that you use with your registered mobile number.
• You will receive a response regarding the status of your application. 

SASSA Call Center

• The official toll-free number of the South African Government’s SASSA call centre is: 080 060 1011.
• It is also a helpline that serves as a reliable method to know the status of your SRD grant application.
• If requested, provide your ID number and get updated information on the status of your SRD grant application.

You will also receive an SMS with details of the status of your SASSA application, allowing you to collect your grant using any acceptable cash collection option you have selected for withdrawal.

Check SASSA Status at SASSA Website

If you want to stay informed about the status of your submitted SASSA online application, the official SASSA website is your reliable source. You can always ensure the activation of your grant and easily perform an online SASSA status check for your social grant by following these steps.

1. Visit the SASSA website at sassacheckup.co.za
2. Enter your South African National ID and the mobile number used for registration.
3. You can instantly know your status for R350, with your Reference ID.

USSD Code for SASSA Application Status Check

• If you do not have access to the internet and want to know the status of your SRD fund, you can use the USSD code for that.
• Dial 12069277# or 1203210# using your mobile phone.
• You will receive an instant message with prompt options:
  • Press 1: Check SRD Status
  • Press 2: Enter your SRD grant details
  • Press 3: To know the status of your R350 SRD grant application.
• Use the related option and get an instant result of your query.

Inquire Your SRD Application Status via Email

• You can use Gmail, Yahoo, Bing or any email account to make email enquiries about the status of your SASSA SRD application.
• Compose an email with your personal identification number and your SASSA application number. Send this email to: [email protected]
• You will receive a reply with verification of the status of your SASSA SAD application within 24 hours.

How to Check SASSA Balance for R350 at the Post Office?

If you have applied for the SASSA SRD R350 grant and want to check your balance at the post office, follow these steps:

• Take your South African ID or Smart ID card, SASSA card, a pen and a notepad.
• Find the nearest post office branch and note down its address and opening hours.
• Visit the post office during off-peak hours.
• Go to the designated service counter for SASSA enquiries.
• Present your ID and SASSA card to the staff.
• Ask for your balance in a polite manner.
• Check the information provided. By following these steps, you will be able to easily check your SASSA R350 grant balance and manage your finances effectively.

Sassa Application Status Meaning

After checking the status of your SASSA application, there are different application statuses you may get as a result.

Let’s learn about them and also how to deal with them!

SASSA Status: Approved

It means that your application has been approved. SASSA authorities will notify you by email, SMS, official letter or phone call.

SASSA Grant Fund Application is Approved but no Payment Date.

There could be several possible reasons:

Delay in the SASSA Application Process:

This delay could be due to SASSA. The most likely reason is that they are perhaps still verifying your details and are taking the time to give you the payment date.

Here are the steps you can take:

Contact Sassa: For assistance or information about your SASSA R350 grant, you can contact the Sassa Contact Centre through two main channels.

First, you can contact them by dialling: 0800 60 10 11.

Alternatively, consider visiting local SASSA offices in person for a more direct consultation.

Improper Details Provided

Please make sure your bank details have been submitted and verified. Otherwise, you may need to change them if there is any problem with them.

SRD Grant Application Duration For Approval

You should periodically check the results by checking the SASSA status of SRD. Your application is likely to be approved within three months of requesting funds.

Once your application is approved, SASSA r350 will send you a text message to the phone number you provided. In this message, you will be asked for your bank details. Once you provide this information, SASSA will start the payment process.

SASSA Application Status: Referring

If the SASSA status result shows that it has been submitted, it means that the grant documents have been sent to the authorities to verify the details. And, as soon as some results are finalized, the final result of your SRD grant application will be shown in the status results.

Application Status: “Pending”

SASSA pending status for the R350 application simply means that SASSA is still processing your information and has not yet made a decision on your application for the R350 SRD grant.

SASSA’s pending status for the R350 application simply means that SASSA is still processing your information and has not yet made a decision on your application for the R350 SRD grant.

Here’s a breakdown of what “Pending” means:

Not Approved Yet

Your application has not been approved. SASSA is currently verifying the data you provided. The applicant must re-verify it! The decision on your application could be “Approved” or “Rejected”.

Verification is in Process

SASSA cross-checks your information with the following databases:

• The Department of Home Affairs
• UIF (Unemployment Insurance Fund)
• NSFAS (National Student Financial Aid Scheme)

They must ensure that the applicant meets the eligibility criteria for the SRD r350 grant fund.

More Waiting Time

Processing millions of applications for the SRD grant can take time. Applicants must be patient.

Here’s what you can do:

Keep Checking Your SASSA Application Status:
You can periodically check the status using the SASSA Application Checker to see if there are any updates to the status of your application.

No Action Required:
In most cases, you do not need to contact SASSA for information about the status of your application being “Pending”, unless it is for an extended period of time.
Please note that “Pending” is a common status and it may take up to 90 days for SASSA to finalise your application.

SASSA Status: “Declined”

There may be many reasons why your SASSA status Declined. Some of these are outlined below:

Eligibility Criteria

Eligibility Criteria For SASSA SRD R350 Grant is:

The South African Social Security Agency (SASSA) administers the SRD R350 grant to provide financial assistance ONLY to those who are in need and meet the eligibility criteria set out:

• Citizenship/Residency: You must be a South African citizen, have a disability, be a refugee, asylum seeker or a special permit holder.
• Age: You must be between 18 and 60 years old.
• Financial means: Your income must be insufficient to cover your basic needs.
• Bank balance: If the money in your bank account is more than the minimum amount required, which is R624, your application for the R350 fund may be cancelled. This fund is specifically available to people with no income.
• Economic assistance: You cannot receive any other financial assistance from the government such as social grants (excluding child grants) or Unemployment Insurance Fund (UIF) payments if you apply for SASSA SRD grant funds.

The sole purpose of the grant is to assist people with essential needs such as food and electricity. During the verification process, SASSA checks your bank balance and if it exceeds the specified threshold, your approved application may not allow you to receive the funds.

Exclusion Criteria

Your application would get declined if you are registered for:

• UIF (Unemployment Insurance Fund)
• NSFAS (National Student Financial Aid Scheme)
• Government payroll 
• Any other government funds
• You Have Provided Incorrect Information

Information Required For SASSA Application:

To apply for the SRD SASSA grant, you’ll need the following information:

• Your South African ID number (13 digits)
• Full Name and Surname
• Contact Information (Mobile Phone number and Email address)
• Your current residential address in South Africa
• Proof of unemployment
• Information on any other income sources (amount and type)
• Your Children’s Birth Certificate
• An affidavit by a justice of Peace. That affidavit should mention a clause indicating that if the applicant is providing inaccurate or improper information for the SRD fund, it will result in prosecution in terms of Section 21 of the Social Assistance Act, 2004.
• A sworn statement; should be by a person who is reputable and personally knows the applicant and his family members.
• The birth certificate of children should be attested with the Department of Home Affairs.
• A baptismal certificate.
• Health Clinic Card
• School report of child/children

If the details you provide in your application for the R350 fund are incorrect, it may lead to complications in approval. SASSA follows a systematic procedure where your ID number, income, bank balance, account number, mobile phone number, address and living conditions are thoroughly scrutinised using the government database.

If there are errors in your details, it may be difficult for SASSA officials to move your application to the next step and your application may be REJECTED.

Reasons for REJECTION of SASSA Application:

• Incomplete information
• Incorrect information
• Supporting Documents are not proper
• Applied multiple times (duplicate applications)
• Fraud or wrong information submitted
• Not eligible with age limits for SRD SASSA funds

If your SASSA grant application receives an unfavourable outcome, such as a “rejection” or “rejection”, and the reason does not fall within the usual categories, there is still hope! SASSA offers an “appeal process” that allows you to argue your case and potentially have the decision reviewed. This is your chance to submit any additional information or clarify details that may have been missed in the initial assessment.

SASSA Appeal Process

Your SRD Fund application has been denied and if you believe there is an error, you can file an appeal.

Here’s How You Can Register a SASSA Appeal

• Registering an appeal for the SASSA grant online is an easy process that can be completed through SASSA’s official website.
• Before proceeding, you should know whether you are ELIGIBLE to apply for a SASSA Appeal or not.

How To Apply for the SASSA Appeal Process

• Visit the Official SASSA Appeal Website: srd.sassa.gov.za/appeals/appeal 
• Enter your 13-digit African ID number and your cell phone number registered during the initial registration. 
• Click the “Send Pin” option and then the “Send” option. 
• A confirmation PIN will be sent to your registered mobile number via text message. Input the received PIN to gain access to the appeal section on the website.
• Once you have successfully logged in to the appeals section, a list of appeal months will be displayed. Choose the relevant month for your appeal. (It is important to select the relevant month, otherwise the appeal application can be rejected)
• After selecting the month, you will be prompted to submit documents that validate your eligibility for the grant, along with a short explanation for your appeal. 
• Attach supporting documents or any mentioned document you have not provided while applying before.

Now submit your appeal request to SASSA. An independent tribunal called ITSAA (Independent Social Assistance Appeals Tribunal), independent of the government, will review your application. Expect to receive communication about the independent tribunal’s decision within 60 to 90 days.

What is the SASSA Status Checker for Reconsideration Appeal?

The SASSA Status Checker acts as a window into the progress of your SRD funding reconsideration appeal, just as it did for your initial SRD grant application. You can use the same methods described above to stay up to date on the status of your appeal.

SASSA Balance Check

There are a few convenient ways to check your SASSA balance:

USSD Code

• This method works for most mobile phones. Dial 1203210# or 12069277# and follow the on-screen prompts.
• Choose the option for “SRD status check” or “balance enquiry.

Ensure you use the mobile phone number linked to your SASSA account.

SASSA Official WhatsApp Number

• The WhatsApp number for SASSA enquiries is: 082 046 8553
• Use your registered mobile number and send a WhatsApp message to the official SASSA number for enquiries. Select the desired enquiry listed with the serial numbers in the SASSA response. You will receive the details of your SASSA fund balance.

SASSA SRD Website

• Visit the official SASSA SRD website at https://srd.sassa.gov.za/sc19/status.
• Locate the section for “Application Status” and follow the instructions to log in using your ID number and phone number.
• Once logged in, you should be able to see your current SASSA balance.

Via ATM – Using your SASSA Card

If you have a SASSA card, you can visit any ATM and insert your card. Enter your PIN and select the “check balance” option. This will display the current balance of your SASSA grant.

Important Notes:

• Not all methods may be available in all regions. Check the SASSA website or contact their call center for the most up-to-date information on available options in your area.
• Remember to keep your SASSA login credentials confidential and avoid using public computers to access your SASSA account information online.

Why Is SASSA Balance Check Important?

There are a few key reasons why it is important to check your SASSA balance regularly:

• Financial Management: ​​Knowing your available balance allows you to budget effectively and avoid overspending. You can plan your spending based on the actual amount of funds you have access to.
• Payment Tracking: Checking your balance regularly helps you verify that you have received the correct grant amount. If there are any issues, you can address them immediately.
• Fraud Detection: Monitoring your balance can help you identify any suspicious activity. If you notice unauthorised transactions or a sudden decrease in your balance, it could be a sign of fraud. Early detection allows you to report the issue to SASSA and take the necessary steps to protect your account.
• Account Errors: There is always the possibility of technical errors occurring during the payment process. Checking your balance allows you to identify any missing deposits and take corrective action with SASSA.

When An Applicant Should Cancel SASSA Grant Fund?

There are a few reasons why you might consider cancelling your SASSA SRD grant, and the best time to do so depends on the reason:

Reasons to Cancel Your SASSA Grant

• No Longer Needed: If your financial situation improves and you find employment or other sources of income that meet your needs, you should cancel your SASSA grant to allow those who still need financial assistance to benefit.
• Ineligible: If your circumstances change and you no longer meet the eligibility criteria for the grant (such as changes in income or residence status), it is important to inform SASSA and cancel to avoid potential complications.
• Avoiding Fraudulent Activity: If you suspect any fraudulent activity related to your grant, it is essential to cancel it immediately and report it to SASSA.

Remember, canceling your grant is permanent!

If you anticipate needing financial assistance again in the future, you will need to reapply through the standard application process.

Understanding the reasons and ideal timing for cancelling your SASSA grant will help ensure responsible use of these vital resources and avoid potential problems.

How To Cancel SASSA Grant?

When the financial situation is better, the applicant should ethically cancel the Social Distress Fund. 

Here’s How to Cancel Your SASSA Grant:

You must contact the South African Social Security Agency (SASSA) as soon as possible to inform them of your decision to cancel the grant. The applicant may cancel the SRD R350 grant by any method that is feasible for him/her.

Visit a SASSA office

Head to your nearest South African Social Security Agency (SASSA) office in person. You should bring along all required documentations:

• The SASSA grant card 
• South African Identity Card

The SASSA official will guide you through the cancellation process, which is preferably done online.

SASSA Head Office

SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius Street, Pretoria, Gauteng

Make a Phone Call To SASSA Helpline

Dial the SASSA hotline or customer service number to initiate cancellation. Provide the representative with your grant details and personal information for verification.

SASSA Helpline: 0800 601 1 011

SASSA SRD Online Cancellation

The applicant can also visit the SASSA application cancellation portal at srd.sassa.gov.za/sc19/cancellation and follow the steps below to cancel the SASSA grant:

• You will receive an SMS on your phone confirming your request to cancel the SASSA grant.
• Press the “Cancel my application” Tab.
• Tap the yellow button to cancel online.
• Fill in your details in a new window.
• Put in your SASSA grant ID and your mobile number.
• Hit the “Send Pin” button to get an SMS with a SASSA OTP code.
• Type in the OTP code to confirm it’s you.
• Click “Cancel my Grant” in order to cancel your Grant.
• Press “Yes” to confirm and cancel your Grant.

Submit a Written Request

In some cases, SASSA may require a written request to cancel the grant. You may be required to complete a cancellation form or write a letter stating your intention to cancel the grant and the reason for doing so.

Send an Email

Some SASSA offices accept cancellation requests by email. Please draft a message clearly stating your intention to cancel the grant, including your grant reference number and personal details.

You can email them at [email protected] for more information.

FAQ’s